How it works
Three pillars. One unified Singapore Virtual Assistant.
Most AI voice tools sell you a phone bot. We deliver a complete assistant: phone, WhatsApp, and outbound follow-up, working from a single brain that knows your customers, your prices, and your booking system.
Pillar 01
AI Receptionist for inbound calls
Every inbound call hits a Singapore-trained AI receptionist that books, qualifies, escalates, and follows your script. Sub-second pickup. English plus Mandarin code-switching out of the box.
- Picks up in under one second, 24/7, 365 days
- Routes to the right queue (sales, support, after-hours, language)
- Books straight into your calendar or PMS
- Escalates to a human via WhatsApp or call transfer on trigger phrases
- Generates a full transcript and summary after every call
Integrations
Example dialogue
Caller
Hi, do you have any dentist slots this weekend?
AI Receptionist
Hi, thanks for calling Sunshine Dental. We have a slot at 2pm Saturday with Dr Tan, or 11am Sunday with Dr Lim. Which works for you?
Caller
Saturday 2pm. Got CHAS, accept ah?
AI Receptionist
Yes, we are CHAS-accredited for general dental. Please bring your CHAS card and IC. Can I get your name and contact number to confirm the booking?
Illustrative example. Actual dialogue is trained against your script, your pricing, and your booking rules.
Pillar 02
AI WhatsApp for chat-first customers
Most Singapore SMEs run their inbox on WhatsApp. Our AI WhatsApp pillar handles enquiries, customer service, and abandoned-cart conversations on your existing number, with seamless handover to your team.
- Plugs into your existing WhatsApp Business number
- Handles enquiries, FAQs, status updates, abandoned-cart recovery
- Trained on your product catalogue and pricing
- Hands over to your team the moment a sale is close, or a complaint surfaces
- Full conversation history syncs to your CRM
Integrations
Example dialogue
Customer
How much for highlights? I damaged hair leh.
AI WhatsApp
Highlights start from S$280 with our junior stylists or S$420 with our senior team. For damaged hair we recommend booking a complimentary 10-min consultation first. Want me to slot you in this week?
Customer
Ok can. Saturday.
AI WhatsApp
We have 11am or 3pm Saturday with Stylist Ling. Which works better?
Illustrative example. Actual dialogue is trained against your script, your pricing, and your booking rules.
Pillar 03
AI Follow-up that recovers revenue
Most service businesses leave money on the table because nobody has time to follow up. Our outbound AI handles reminders, no-show recovery, lead nurture, and post-visit review nudges automatically.
- Day-before and morning-of appointment reminders
- Automatic rebook offer if a customer cancels or no-shows
- Lead-nurture cadence for prospects who enquired but didn't book
- Post-visit review and referral request
- Stops calling the moment a customer says STOP (PDPA-compliant)
Integrations
Example dialogue
AI Follow-up (outbound)
Hi Mr Lim, this is a reminder for your dental appointment with Dr Tan tomorrow at 2pm. Press 1 to confirm, 2 to reschedule.
Caller
2 please.
AI Follow-up
Sure. We have 11am next Saturday or 3pm next Wednesday. Which works for you?
Illustrative example. Actual dialogue is trained against your script, your pricing, and your booking rules.
Onboarding
60 minutes from signup to first answered call.
We don't drag onboarding out for 4 weeks. Most customers go live within an hour of signup, on a self-serve wizard.
- 1
Sign up and select your vertical template (clinic, salon, tuition, F&B, fitness, events).
- 2
Paste your business info: hours, services, pricing, common FAQs. We pre-fill most of this from your website.
- 3
Connect your calendar or PMS, and your CRM if you have one.
- 4
Assign your SG phone number (we give you one, or port yours over).
- 5
Test calls live, tweak the script, push to production.
Want a walkthrough? Book a 15-minute demo and we'll show you a live call.
Get started
Start your free trial.
Sign up and we deploy your AI receptionist in 60 minutes. 30 free minutes to test, no credit card to start, cancel any time. Or book a demo first if you'd rather see it in action.